The engineering team delivered a series of low fidelity wireframes and use cases to help describe what they were looking to create. I began to document the terms that the engineers were using to describe how the tool would function and created a domain model diagram to fully understand the relationships between the terms.
The first step in the process of creating the Moment Engine for Epsilon was identifying the problem we were trying to solve. Without a product manager, the requirements for the product were not defined, and the engineering team I was working with was located in Texas while I was in San Francisco.
The engineering lead and I sharpened the mental model based on her feedback. We had the opportunity to meet in person in Texas and were able to quickly develop a complete system map which isolated the components of the interface we were tackling.
The system diagram helped to isolate the framework to that which needed interface components. Together, we documented requirements for the screens.
I strongly advocated for user research to further refine the approach, however, the client wanted to complete the first version of the tool before receiving user input.